Remote Augmented Reality Support

Discover How CareAR Can Reinvent The Way You Support Your Business and Customers

Augmented Reality Support Solutions In Hartford, Manchester, Norwalk, Rhode Island, Massachusetts, and New York

Make Expertise Accessible - Live visual assistance and guidance for remotely seeing and solving issues, anywhere.

Connecticut Business Systems, A Xerox Business Solutions Company can help bring innovative CareAR™ augmented reality support solutions to your business. Enable your service teams anywhere to instantly provide remote visual AR support for their customers, employees, and field workers. Deliver access to remote experts or agents to deflect costly dispatches and reduce time-sensitive resolutions, while fostering safety.
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How Can CareAR Augmented Reality Support Solutions Help My Business?

Deliver Live Visual Assistance and Guidance for Remotely Seeing and Solving Issues, Anywhere

Built and certified for the modern field services–enabled enterprise, CareAR™ delivers critical context through real-time, visual augmented-reality interactions, instructions and intelligence as part of a seamless digital workflow, so that resolution can be achieved faster, skills gap and resources can be optimized, and operational costs can be reduced.

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Faster Time to Resolution

Resolve Issues Rapidly

Gain instant visual context – spend time solving the problem versus assessing the situation
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Higher First-Time Fix Rates

Fix It the First Time

Annotation suite of tools for more effective guidance and accurate resolution
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Integrated Into the ServiceNow Platform

Built to Scale

Customer Service, Field Service, IT Service Management (CSM, FSM, ITSM), Knowledge Base for easy workflow and application integration
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Avoid Costly Dispatches

Save Time, Money, and Avoid Headaches

Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance
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What Are Some Features and Benefits of CareAR Augmented Reality Support Solutions?

Revolutionize the service experience and deliver significant operational efficiencies and real business value

CareAR envisions a world where human intelligence and information are augmented with contextual data delivered on-demand across devices from desktops to drones to support any situation from the “chair to the air”.

Enterprise Cloud Platform With Embeddable APIs

Built for scale on a global infrastructure and for easy integration with our embeddable API’s

Scalable HD Video and Audio Collaboration

Designed for crisp video, audio, doc sharing quality while resilient across low latency and challenged “field-based” networks

Augmented Reality 3D Spatial Mapping

Our patented technology detects and interacts with 3D objects and their spaces for anchoring, persistence, and occlusion

Augmented Reality Suite of Tools

Comprehensive tools for remote service teams to accurately annotate, guide and instruct as if actually on-site

1-Click Create and Capture Content

Create, capture, and save images and video recording from live service sessions auto into service tickets and knowledge base with 1-click

Wide Supported Devices

Desktop Mac and Windows, mobile devices iOS and Android, and Smart Glasses

Enterprise AR Analytics and Dashboard

Tag and track teams, content, interactions, usage, and location data in order to manage and measure critical KPI’s

ServiceNow Pre-Built and Certified

Integrate and extend AR for ServiceNow digital workflows with Field Service, Customer Service, and IT Service Management

Xerox Robotic Process Automation

Automate manual tasks across business processes to do more in less time and with fewer resources.

Small and medium-sized businesses (SMBs) are facing a lot of big changes. And in the day-to-day shuffle of managing operations and keeping up with the times, new challenges have intensified old pain points. Tight budgets. Hybrid workforces. And time-consuming manual tasks that keep business up and running, but not necessarily growing.
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Get Started With Remote Augmented Reality Support From CareAR Today!

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